Terms & Conditions

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Terms & Conditions

General terms and conditions of sales
Article 1 - Identity of the seller
Article 2 - General conditions
Article 3 - Delivery
Article 4 - Prices
Article 5 - Viewing period / right of withdrawal
Article 6 - Data management
Article 7 - Warranty
Article 8 - Offers
Article 9 - Agreements
Article 10 - Images and specifications
Article 11 - Force majeure
Article 12 - Liability
Article 13 - Retention of title
Article 14 - Identity of the seller
Article 1 – Identity of the Seller
American Groceries Belgium srl
Chemin de la Dime 38
1325 Corroy-Le-Grand
Belgium
Email: admin@americangroceriesnelgium.be
IBAN: BE03 3632 0372 3884
VAT: BE0755.510.729
Article 2 - General
2.1 These general terms and conditions apply to all offers of American Groceries Belgium
srl.
The conditions are accessible to everyone and included on the internet site
2.2 By placing an order you indicate that you agree with the delivery and payment
conditions. American Groceries Belgium srl reserves the right to change its pickup, delivery
and / or payment conditions after the expiry of the term.
2.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of
third parties are not recognized by American Groceries Belgium srl.
2.4 American Groceries Belgium srl guarantees that the delivered product complies with the
agreement and meets the specifications stated in the offer.
Article 3 - Delivery
3.1 Delivery takes place while stocks last.
3.2 Under the rules of the Distance Selling Act, American Groceries Belgium srl will execute
orders within 14 working days.

If this is not possible (because the ordered item is out of stock or no longer available), there
is a delay for other reasons or an order cannot be executed, or only partially, the consumer
will receive an order within one month after placing the order message and in that case he
has the right to cancel the order without costs and notice of default.
3.3 The place of delivery is the address that the consumer has made known to American
Groceries Belgium srl.
3.4 The delivery obligation of American Groceries Belgium srl will be fulfilled, subject to proof
to the contrary, as soon as the goods delivered by American Groceries Belgium srl have
been offered to the customer once. For home delivery (when offered), the carrier's report,
alleging the refusal of acceptance, serves as full proof of the offer to deliver.
3.5 All terms stated on the website are indicative. No rights can therefore be derived from
the aforementioned periods.
Article 4 - Prices
4.1 Prices will not be increased within the term of the offer, unless legal measures make this
necessary or the manufacturer implements interim price increases.
4.2 All prices on the site are subject to printing and typing errors. No liability is accepted for
the consequences of printing and typesetting errors and American Groceries Belgium
reserves the right to adapt for such errors at any time, including after the order is placed.
4.3 All prices on the site are in Euros and include appropriate VAT.
Article 5 - Viewing period / right of withdrawal
5.1 In the event of a consumer purchase, in accordance with the Distance Selling Act (Article
7: 5 BW), the customer has the right to return (part of) the goods delivered within a period of
14 working days without giving any reason. This period starts when the ordered items have
been delivered. If the customer has not returned the delivered goods to American Groceries
Belgium srl after this period has expired, the purchase is a fact. The customer is obliged,
before proceeding to return, to notify American Groceries Belgium srl in writing within the
period of 14 days after delivery. The customer must prove that the delivered goods have
been returned on time, for example by means of proof of postal delivery. The goods must be
returned in the original packaging (including accessories and accompanying documentation
TAGS) and in new condition. If the goods have been used, encumbered or damaged in any
way by the customer, the right to dissolution within the meaning of this paragraph will lapse.
With due observance of the provisions of the previous sentence, American Groceries
Belgium srl will ensure that the full purchase amount excluding the shipping costs incurred is
refunded to the customer within 14 working days after receipt of the return shipment. The
return of the delivered goods is entirely at the expense and risk of the customer.
5.2 The right of withdrawal does not apply to: - Services of which the performance, with the
consent of the consumer, has started for a period of seven working days. - Goods or
services whose price depends on fluctuations in the financial market, over which the supplier
has no influence. - Goods that are manufactured according to the consumer's specifications,
for example custom work, or that have a clearly personal character. - For goods or services
that cannot be returned due to their nature, for example i.v.m. hygiene or that can spoil or
age quickly. - Audio and video recordings and computer software of which the consumer has
broken the seal. - The delivery of newspapers and magazines; for the services of betting and
lotteries.

5.3 If the consumer makes use of his right of withdrawal, the costs for return shipment will be
borne by the consumer.
Article 6 - Data management
6.1 If you place an order with American Groceries Belgium srl, your data will be included in
the customer database. American Groceries Belgium srl adheres to the Data Protection Act
and will not provide your information to third parties. See the PRIVACY POLICY.
6.2 American Groceries Belgium srl respects the privacy of the users of the internet site and
ensures confidentiality of your personal information.
Article 7 - Warranty
7.1 American Groceries Belgium srl guarantees that the products it delivers meet the
requirements of usability, reliability and lifespan as reasonably intended by the parties to the
purchase agreement, and thus guarantees the manufacturer's warranty of the product
delivered to you.
7.2 The warranty period of American Groceries Belgium srl corresponds to the factory
warranty period. However, American Groceries Belgium srl is never responsible for the
ultimate suitability of the goods for each individual application by the customer, nor for any
advice regarding the use or application of the goods.
7.3 The customer is obliged to check the delivered goods immediately upon receipt. If it
appears that the delivered item is wrong, inadequate or incomplete, then the customer
(before proceeding to return it to American Groceries Belgium srl) must immediately report
these defects in writing to American Groceries Belgium srl. Any defects or incorrectly
delivered goods must and can be reported in writing to American Groceries Belgium srl no
later than 14 days after delivery. The goods must be returned in the original packaging
(including accessories and accompanying documentation) and in new condition. Taking into
use after detection of defect, damage occurring after detection of defect, encumbrance and /
or resale after detection of defect, completely voids this right to complain and return.
7.4 If complaints from the customer are found to be justified by American Groceries Belgium
srl, American Groceries Belgium srl will, at its option, replace the delivered goods free of
charge or make a written arrangement with the customer about the compensation, on the
understanding that the liability of American Groceries Belgium srl and therefore the amount
of the compensation is always limited to a maximum of the invoice amount of the relevant
goods, or (at the option of American Groceries Belgium srl) to the maximum in the relevant
case by the claimant
7.4 If complaints from the customer are found by American Groceries Belgium srl, American
Groceries Belgium srl will, at its option, replace the goods delivered free of charge or make a
written arrangement with the customer about the compensation, on the understanding that
the liability of American Groceries Belgium srl and therefore the amount of compensation is
always limited to a maximum of the invoice amount of the relevant goods, or (at the option of
American Groceries Belgium srl) to the maximum in the relevant case by the liability
insurance of American Groceries Belgium srl amount covered. Any liability of American
Groceries Belgium srl for any other form of damage is excluded, including additional
compensation in any form whatsoever, compensation for indirect damage or consequential
damage or damage due to lost profit.

7.5 American Groceries Belgium srl is not liable for damage caused by intent or equivalent
deliberate recklessness of non-managerial staff.
7.6 This guarantee does not apply if: A) and as long as the customer is in default towards
American Groceries Belgium srl; B) the customer has repaired and / or processed the
delivered goods himself or has them repaired and / or processed by third parties. C) the
delivered goods have been exposed to abnormal conditions or are otherwise handled
carelessly or have been treated contrary to the instructions of American Groceries Belgium
srl and / or instructions on the packaging; D) the inadequacy is wholly or partly the result of
regulations that the government has made or will make with regard to the nature or quality of
the materials used.
Article 8 - Offers
8.1 Offers are without obligation, unless stated otherwise in the offer.
8.2 Upon acceptance of a non-binding offer by the buyer, American Groceries Belgium srl
reserves the right to revoke or deviate from the offer within 3 working days after receipt of
that acceptance.
8.3 Verbal commitments only bind American Groceries Belgium srl after they have been
explicitly confirmed in writing.
8.4 Offers from American Groceries Belgium srl do not automatically apply to repeat orders.
These are only available temporarily or until when stated.
8.5 American Groceries Belgium srl cannot be held to its offer if the customer should have
understood that the offer, or any part thereof, contained an obvious mistake or error.
8.6 Additions, changes and / or further agreements are only valid if agreed in writing.
Article 9 - Agreement
9.1 An agreement between American Groceries Belgium srl and a customer is concluded
after an order assignment by American Groceries Belgium srl has been assessed for
feasibility.
9.2 American Groceries Belgium srl reserves the right not to accept orders or assignments
without stating reasons or to accept them only on the condition that the shipment is made
cash on delivery or after payment in advance.
9.3 Unless otherwise agreed, the amounts owed by the consumer must be paid prior to
collection or delivery of the good to the address of American Groceries Belgium srl.
Article 10 - Images and specifications
10.1 All images; photos, drawings, etc .; Among other things, data regarding weights,
dimensions, colors, images of labels, etc. on the website of American Groceries Belgium srl
are only approximate, are indicative and cannot lead to compensation or dissolution of the
agreement.
10.2 The name American Groceries Belgium srl or any reasonable derivative thereof and
any associated images are copyright of American Groceries Belgium srl and may not be
used without the express prior written approval of American Groceries Belgium srl. In
particular by accepting these terms and conditions, customer accepts that any public media
or social media posting should first be approved by American Groceries Belgium srl; the
customer agrees to immediately remove any such postings on request if not so approved.

Article 11 - Force majeure
11.1 American Groceries Belgium srl is not liable if and insofar as its obligations cannot be
fulfilled as a result of force majeure.
11.2 Force majeure means any strange cause, as well as any circumstance that should not
reasonably be at its risk. Delays or non-performance by our suppliers, disruptions in the
Internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in
technology supplied by third parties, transport difficulties, strikes, government measures,
delays in the supply, negligence of suppliers and / whether manufacturers of as well as
auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are
expressly regarded as force majeure.
11.3 American Groceries Belgium srl reserves the right in case of force majeure to suspend
its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand
that the content of the agreement is amended in such a way that execution remains
possible. . Under no circumstances is American Groceries Belgium srl obliged to pay any
fine or compensation.
11.4 If American Groceries Belgium srl has already partially fulfilled its obligations when the
force majeure commences, or can only partially fulfill its obligations, it is entitled to invoice
the already delivered or deliverable part separately and the customer is obliged to pay this
invoice. as if it were a separate contract. However, this does not apply if the already
delivered or deliverable part has no independent value.
Article 12 - Liability
12.1 American Groceries Belgium srl is not liable for damage to vehicles or other objects
caused by incorrect use of the products. Before use, read the instructions on the packaging
and / or consult our website.
12.2 American Groceries Belgium srl is also not liable for any damage to property,
automobiles or people when collecting purchased items from any of our locations. To the
fullest extent allowable by law, American Groceries Belgium srl expressly rejects all such
liabilities; Customers collecting purchases from one of our locations accept that they do so at
their own risk and agree to indemnify American Groceries Belgium srl in the event of any
costs or damages arising from Customer actions on our premises impacting either American
Groceries Belgium srl, one of our staff or any other person or property.
Article 13 - Retention of title
13.1 Ownership of all goods sold and delivered by American Groceries Belgium srl to the
customer remains with American Groceries Belgium srl as long as the customer has not paid
the claims of American Groceries Belgium srl under the agreement or earlier or later similar
agreements, as long as the customer has not yet paid the work performed or still to be
performed under this or similar agreements and as long as the customer has not yet paid the
claims of American Groceries Belgium srl due to failure to fulfill such obligations, including
claims in this regard fines, interest and costs.
13.2 The goods delivered by American Groceries Belgium srl that fall under the retention of
title may only be resold in the context of normal business operations and may never be used
as a means of payment.

13.3 The customer is not authorized to pledge or encumber in any other way the goods
subject to retention of title.
13.4 The customer now gives unconditional and irrevocable permission to American
Groceries Belgium srl or a third party to be appointed by American Groceries Belgium srl to,
in all cases where American Groceries Belgium srl wishes to exercise its ownership rights, to
enter all those places where its belongings will then be located and to take those goods
there.
13.5 If third parties seize the goods delivered under retention of title or wish to establish or
assert rights thereon, the customer is obliged to inform American Groceries Belgium srl as
soon as can reasonably be expected.
13.6 The customer undertakes to insure the goods delivered under retention of title and to
keep them insured against fire, explosion and water damage as well as against theft and to
make the policy of this insurance available to American Groceries Belgium srl on first
request.